Shipping/Pre Order Details
Q: How long does shipping take?
A: At kjlclothing, we strive to deliver your order as quickly as possible. Shipping times may vary depending on your location and the shipping method selected at checkout. Generally, you can expect your package to arrive within 3-7 business days.
Q: How much does shipping cost?
A: We offer standard shipping on all orders within the United States. For international orders, shipping costs will be calculated at checkout based on the destination and package weight.
Q: Do you offer expedited shipping?
A: Yes, we offer expedited shipping options for those who need their items sooner. During the checkout process, you will have the option to choose expedited shipping for an additional fee. Please note that expedited shipping may not be available for all locations.
Q: Can I track my order?
A: Absolutely! Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package and estimate its arrival date. Or contact me personally through SHOPIFY INBOX and my email KJLCLOTHING@GMAIL.COM (businessinquriesonly)
Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. International shipping rates and delivery times may vary depending on the destination. Please note that any customs fees or import taxes imposed by your country's customs office are the responsibility of the recipient.
Q: What if my package gets lost or damaged during shipping?
A: While we take great care in packaging and shipping your order, unforeseen circumstances may occur. If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure your satisfaction.
Q: Can I change my shipping address after placing an order?
A: Unfortunately, we are unable to change the shipping address once an order has been placed. Please double-check your shipping information before completing your purchase to ensure accurate delivery.
Q: Can I ship to a different address than my billing address?
A: Yes, during the checkout process, you will have the option to enter a different shipping address. This allows you to send your order as a gift or have it delivered to your workplace or any other preferred location.
Q: What if I have more questions about shipping?
A: If you have any further questions or concerns regarding shipping, please don't hesitate to contact our customer support team. We are here to assist you and provide the information you need for a smooth and enjoyable shopping experience.